Good leaders walk the talk, but they also write right. They know how to
say in a few words what needs to be said in crisp, clear language.
The
road to hellish communication is paved with good intentions and poor
construction. Readers know when subjects and verbs don't agree when
punctuation misses the point when words don't fit and content is
confusing.
In this session, you will learn how a few basic rules
on grammar, punctuation, and usage can improve your business's written
communication with clearer, more succinct content.
Further,
emails are a core business communication tool. The speed and volume of
email have dramatically changed business communication. The not-so-old
standards for professional correspondence have changed and will continue
to do so. Employees need to know the best strategies to communicate
effectively. An effective business email is easily understood, but it is
not so easily written. We have all received poorly written emails.
These emails are unclear and ambiguous, and often get ignored. They can
cause confusion. They can also be detrimental to the business if
projects are impeded or if clients misinterpret information.
Fortunately, this communication skill can be improved with training, and
the payoff is that these clearer emails improve business communication
and productivity.
This course will teach you how to write clearer communications and emails to receive better responses. Well-written correspondence saves time because they allow the recipient to clearly understand the task at hand and respond appropriately. Effective communications reduce confusion and increase productivity. This course will teach you the basics of effective correspondence, and how to write right!