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FREQUENTLY ASKED QUESTIONS (FAQs)

How do I register for a seminar from S2M Training?

To register for an S2M Training seminar, all that you need to do is select the program that is best suited to your need, and then, fill up a simple registration form.

Will you confirm to me that my registration has been successful?

Yes. Immediately after you register for a seminar with S2M Training, you will receive a confirmatory mail via email, phone or fax. Once you complete the registration process, you will receive a registration letter.

What is the duration of these seminars?

S2M Training's seminars usually last two days, but some could be one-day long, and a few could stretch to three days. However, the two-day duration is the norm, and any deviation from this is an exception.

How do I come to know which upcoming seminars are scheduled by S2M Training?

We have information about upcoming seminars on our website. You can also opt for our mailing list, which has complete information and reminders for our upcoming events, and is mailed to you personally. Knowing our schedule in advance helps you to plan your training effectively.

I have a topic in mind for a seminar. Can I recommend this?

Yes. We love to hear from you! If you feel strongly that you need training on a certain topic that is not covered at our seminars, please let us know, and we will try our best to organize a seminar on that topic.

What if I face a problem while placing an order?

Our systems are robust and designed to enable a hassle-free transaction. Yet, should you have issues while placing an order, please feel free to get in touch with us at any of these contact numbers:

US: 1-800-447-9407
Fax No: 302 288 6884
Zurich: +41 - 43 434 80 33

How many days in advance of an event should I intimate you about any cancellation?

If due to some reason you are unable to attend our seminar, please make sure you intimate us two days before event start date.

What is your refund policy vis-à-vis cancellation?

You can cancel an event up to two working days prior to the event start date. Once you have done this, you will receive a letter of credit, which you can use to purchase a future course up to one year from the date of issuance.

S2M Training would provide refund only if the seminar has been cancelled and will adjust the payment if the seminar is rescheduled to another date.

S2M Training will not issue refunds to participants that do not show up for the seminar.

Neither the refund nor the letter of credit would be issued if the registered attendee fails to attend or fails to cancel the event.

What type of payment does S2M Training accept?

S2M Training facilitates payment through a number of options. You can pay for S2M Training through any of these: Visa, MasterCard and American Express debit/credit cards.

How secure is the online transaction?

It is very secure. S2M Training works on a very safe and secure platform and it carefully safeguards all your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We hope all your doubts have been answered! If in case you have something in mind about which you need clarity, please mail S2M Training customer care at or call us at:

US: 1-800-447-9407
Zurich: +41 - 43 434 80 33.