Welcome to "Toxic to Terrific: Helping Difficult Employees Become Productive Contributors and Effective Team Players"-an engaging and insightful webinar designed to transform workplace dynamics and elevate team performance.
Research at the University of Texas found that customer satisfaction is no guarantee of customer loyalty - that loyalty only comes from customers who love you. Companies like Disney, USAA, Nordstrom Department Stores and Wegmans Supermarkets figured that out long ago so they provide customers with experiences that make customers love them.
A recent HRDive study of managers found that "82% of respondents admitted that they have "limited to no" ability to hold others accountable successfully.
Welcome to "Toxic to Terrific: Helping Difficult Employees Become Productive Contributors and Effective Team Players"-an engaging and insightful webinar designed to transform workplace dynamics and elevate team performance.