The purposes of an organization’s human resources are to add value, make the organization more competitive, help the organization achieve its business objectives, and help identify and manage risks.
The purposes of HR metrics and analytics are to help communicate the value added, demonstrate the contribution of human capital, and measure employment related risks. This has become particularly true in managing an organization in the light of current events. Thus, to become a strategic partner and to help your leaders manage your organization, HR professionals need to speak the language of business. Inherent in that language is the lexicon of business measurements and metrics - including HR metrics and analytics.Current events have put organizations on notice that they must create,
maintain, and demonstrate procedures and activities that can be used to
help them manage their businesses and ensure that they are in compliance
with the law. At the same time, investors, lending institutions, and
third-party administrators are constantly imposing requirements upon
employers to ensure that resources are properly used and that their
results are properly reported. In this environment, organizations must
be able to demonstrate their activities and their level of compliance
through objective measures.
Thus, employers need metrics and measurements that are strategic,
operational, and transactional. They need metrics that help them
identify monetary and non-monetary risks and help them manage revenue
generation, productivity, labor costs, and profitability.
Further, they need metrics that help identify when they are out of
compliance. These metrics include measurements of their employment brand
and their organizations’ ability to attract and retain top performers,
while managing and separating unnecessary staff.
This program discusses the tools of HR metrics and analytics that help
organizations assess these risks and discusses the use of HR
measurements that can be used as an element of a continuous audit
process that provides assurance of management and compliance.